Privacy Policy

Last updated: 21/09/2026

1. Introduction

Emergency Locksmith Service ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website and tells you about your privacy rights.

2. Data We Collect

We collect the information you provide when you contact us by telephone, WhatsApp, email or our website enquiry form. This may include:

• Your name
• Your email address
• Your contact telephone number
• Your address or location (for callouts)
• Details regarding your security requirements or emergency

3. How We Use Your Data

We use the information you provide solely for the purpose of:

• Responding to your enquiries
• Providing locksmith services at your requested location
• Invoicing and record keeping necessary for tax purposes

4. Data Sharing

We do not sell your personal information. Website enquiry forms use FormSubmit to process your submission and send it to our Gmail inbox. FormSubmit, Google and, if you contact us through it, WhatsApp process information under their own privacy policies. FormSubmit may use a CAPTCHA security check to reduce spam. We may also disclose information when required by law.

Read FormSubmit’s privacy policy and Google’s privacy policy. Please do not submit key codes, payment information or other sensitive security details through the enquiry form.

5. Contact

If you have any questions about this privacy policy or our privacy practices, please contact us via the details provided on our Contact page.